Contact us
Contact ApplianceHarbour
We're here to help with questions about our products, orders, shipping, payments, returns, and refunds.
At ApplianceHarbour, we aim to provide clear information and helpful customer support so that you can make informed decisions when shopping with us.
Customer Support
Email: contact@applianceharbour.shop
Website: https://www.applianceharbour.shop
For the quickest assistance with an existing purchase, please include your order number in your email.
How We Can Help
Product Enquiries
Need more information about an appliance before purchasing? Contact us with the product name or link and your question. Where possible, include the specific feature, dimension, compatibility requirement, or specification you would like clarified.
Order Enquiries
If you have placed an order and need an update, please provide your order number and the email address used at checkout.
We can review your enquiry and explain the available information about your order status and delivery arrangements.
Shipping and Delivery
For questions about delivery estimates, tracking information, address changes, or delivery problems, email us with your order number and relevant details.
If you need to correct your delivery address, contact us as soon as possible. Changes may not be possible once an order has been dispatched.
Returns and Refunds
If you would like to request a return, cancellation, or refund, please contact us before sending the product back.
Include your order number, the product concerned, and a brief explanation of your request. Our team will review the details and provide the applicable next steps.
Please refer to our Refund and Returns Policy for the full conditions.
Damaged, Faulty, or Incorrect Products
If an item arrives damaged, faulty, incomplete, or different from what you ordered, contact us with your order number and a description of the issue. Photographs may help us assess the situation.
We will review your enquiry and explain the appropriate procedure in accordance with our policies and applicable consumer rights.
Business Contact Details
Trading name: ApplianceHarbour
Website: https://www.applianceharbour.shop
Customer support email: contact@applianceharbour.shop
Business postal address: [Insert your genuine business postal address]
Telephone: [Insert your business telephone number, if applicable]
Registered legal name: [Insert your legal business name, if applicable]
Please ensure that the business details above are completed accurately before publishing this page.
Before Contacting Us
To help us handle your enquiry efficiently, please:
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Include your order number for existing purchases.
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Describe your question or concern clearly.
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Include relevant product information or photographs where useful.
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Avoid sending passwords or complete payment card details by email.
Our Commitment
We aim to communicate clearly, review customer enquiries fairly, and provide information about the available next steps.
For assistance, contact us at contact@applianceharbour.shop.
Thank you for choosing ApplianceHarbour.